Factors for delivering a Process transformation programme

Delivering a process transformation programme requires a very strong and empowered steering coalition, that has the leadership, knowledge, capability and will to embed the changes and new ways of thinking.

	The Kotter 8 In his book "The heart of Change", Kotter identified 8 steps required to successfully deliver transformation. They are a very useful checklist, and review list through a change programme to ensure that the programme has a balance of the elements required for success.→