Bain's RAPID framework
Bain has developed a framework that is similar to the RACI
model, which is used to assist decision making, and can be applied
to process ownership and deployment.
RAPID is an acronym:
- Recommend - these people are responsible
for building a case and making recommendations or proposals.
They get information from input provideers and negotiate with
Agree people
- Agree - these people have to agree with
proposals, and negotiate modifications with the Recommend
person. They can veto the Recommend person
escalating unresolved issues to the Decide
person
- Perform - theses people will perform the
recommendation, executing changes, or delivering changed
processes
- Input - these people provide input to the
recommendations including facts and information that informs the
proposal's viability and risks
- Decide - this is the executive who is
accountable. This person resolves escalations and makes the
final commitment to changes
Applying this to process management and change could result in the executive process
owner being the D, The process manager being the
R, key process stakeholders, including sub process
managers, customers and suppliers etc being A, the
people who deliver the process being P and business
process analysts, customers, key process operators etc being the
I. If these roles are clearly assigned in the early
stages of a business process change or design the clarity will
improve the speed and success of resulting proposals.