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ThinkingProcess |
General Improvement tools
The tools below are linked to the 5 phases of the ThinkingProcess D5 improvement methodology→
Define |
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| Clarify, validate and agree scope and aims of the project | 1.1 Listening to Voices→ |
| 1.2 Business Impact Analysis→ | |
| 1.3 Project Charter→ | |
| 1.4 SIPOC→ | |
| 1.5 Is/Is Not→ | |
| 1.6 Stakeholder Analysis→ | |
| 1.7 Communications Plan | |
| Establish team | 1.8 Team Contract→ |
| 1.9 Selecting the Team | |
| Baseline project plan | 1.10 Project Plan→ |
| 1.11 Risk Plan→ | |
Discover |
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| Understand as-is | 2.1 Process Mapping→ |
| 2.2 Visual Management→ | |
| 2.3 Value Stream Mapping→ | |
| 2.4 Waste (TIM WOOD)→ | |
| 2.5 Data Collection and Data Quality | |
| 2.6 Run Charts→ | |
| 2.7 Process Capability→ | |
| Identify causes | 2.8 Cause and Effect→ |
| 2.9 5 Whys→ | |
| 2.10 Pareto Analysis→ | |
| 2.11 Variation Analysis→ | |
| 2.12 Y2X→ | |
Design |
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| Identify potential solutions | 3.1 Brainstorming→ |
| 3.2 Workouts→ | |
| 3.3 Benchmarking→ | |
| 3.4 Future State Vision→ | |
| 3.5 Ease/Benefit→ | |
| 3.6 Decision Matrix→ | |
| 3.7 Poka Yoke→ | |
| 3.8 DfSS→ | |
| Test and validate solutions | 3.9 Piloting→ |
| 3.10 Resistance Analysis→ | |
| 3.11 FMEA→ | |
| 3.12 Goal Directed Project Management Plan (GDPM)→ | |
| 3.13 Risk Plan→ | |
Deliver |
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| Embed the changes | 4.1 RACI (or see the RAPID tool→)→ |
| 4.2 People Changes (organisation, training etc)→ | |
| 4.3 Jellison Change Management→ | |
| 4.4 Technology Implementation | |
| 4.5 Rewards and Measures→ | |
| 4.6 Standardisation→ | |
| 4.7 Demonstration Plan | |
Demonstrate |
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| Demonstrate sustained benefits | 5.1 Listening to Voices→ |
| 5.2 Control Charts→ | |
| 5.3 Process Maturity→ | |
| Project review | 5.4 Project Closure→ |
| 5.5 Lessons Learnt→ | |
| 5.6 Benefit Sign-off→ | |
| Celebrate |